Biscotti Customer Support

Connecting to Network: Could not get an IP address

This means that your Biscotti is configured to automatically connect to your network but did not get an IP address.
Be sure that the network you are connected to has DHCP enabled.
If it is enabled check that the specific networking device you are connected to is connected to your main network.
If you do not use DHCP on your network you will need to click the Configure IP button and manually setup your static IP settings.
Have more questions? Submit a request


Powered by Zendesk