Biscotti Customer Support

My remote control seems unresponsive or skips around sometimes. Is there anything I can do?

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This can sometimes be caused by the power orientation of your Biscotti. Too many electronic devices plugged into the same power strip can cause electrical interference that disrupts the IR receiver. If available plug into a different power strip or outlet and see if the issue goes away. 


If the problem persists please contact support with the make/model of your television as some TV's have settings known to interfere with IR remotes.

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